Timothy Ingram

Turning vision into reality

Turning vision into reality

Turning vision
into reality

Creating designs that don’t just look good—they work.

Creating designs that don’t just look good—they work.

I’m here to guide your team with transparency,
empathy, and a laser focus on growth.

I’m here to guide your team with transparency,
empathy, and a laser focus on growth.

About

About

About

Design that works
beyond the screen

Design that works
beyond the screen

Design that works
beyond the screen

I turn vision into results. It’s not just about looks—it’s about outcomes that matter.

I turn vision into results. It’s not just about looks—it’s about outcomes that matter.

From boosting 7-Eleven’s efficiency and saving $47M to streamlining Citi’s application process for a 25% efficiency jump, I lead teams to craft impactful solutions that drive business success.

From boosting 7-Eleven’s efficiency and saving $47M to streamlining Citi’s application process for a 25% efficiency jump, I lead teams to craft impactful solutions that drive business success.

Case Studies

Results that speak

Results that speak

Results that speak

Here’s a glimpse of what a strategic, user-centered approach has achieved.

Here’s a glimpse of what a strategic, user-centered approach has achieved.

Retail

Retail

7-Eleven

Revolutionizing Retail
⚠️
Challenge

Checkout lines were slowing down the customer experience, and 7-Eleven needed a solution to streamline operations

✏️
Solution

Using user-centered design and iterative prototyping, we developed smart checkout systems that eliminated long lines and optimized efficiency

🏆
Result

Over $47 million in savings and millions of transactions processed seamlessly

7-Eleven

Revolutionizing Retail
⚠️
Challenge

Checkout lines were slowing down the customer experience, and 7-Eleven needed a solution to streamline operations

✏️
Solution

Using user-centered design and iterative prototyping, we developed smart checkout systems that eliminated long lines and optimized efficiency

🏆
Result

Over $47 million in savings and millions of transactions processed seamlessly

Citi

Streamlining Global Banking
⚠️
Challenge

The application process was slow, leading to customer frustration and lost opportunities

✏️
Solution

Through design thinking and rapid prototyping, we reimagined the application process—making it faster and easier for customers to complete

🏆
Result

A 25% increase in efficiency, higher submission rates, and more deposits

Citi

Streamlining Global Banking
⚠️
Challenge

The application process was slow, leading to customer frustration and lost opportunities

✏️
Solution

Through design thinking and rapid prototyping, we reimagined the application process—making it faster and easier for customers to complete

🏆
Result

A 25% increase in efficiency, higher submission rates, and more deposits

Citi

Streamlining Global Banking
⚠️
Challenge

The application process was slow, leading to customer frustration and lost opportunities

✏️
Solution

Through design thinking and rapid prototyping, we reimagined the application process—making it faster and easier for customers to complete

🏆
Result

A 25% increase in efficiency, higher submission rates, and more deposits

FinTech

FinTech

FinTech

E-Commerce

E-Commerce

E-Commerce

Fossil Group

Elevating E-Commerce
⚠️
Challenge

Fossil needed to boost online sales and strengthen its digital presence

✏️
Solution

I led a team to design a user-friendly e-commerce platform, focusing on streamlined navigation and improved product discovery for a seamless shopping experience

🏆
Result

$350K in revenue in the first quarter, driving significant growth for the brand

Fossil Group

Elevating E-Commerce
⚠️
Challenge

Fossil needed to boost online sales and strengthen its digital presence

✏️
Solution

I led a team to design a user-friendly e-commerce platform, focusing on streamlined navigation and improved product discovery for a seamless shopping experience

🏆
Result

$350K in revenue in the first quarter, driving significant growth for the brand

Fossil Group

Elevating E-Commerce
⚠️
Challenge

Fossil needed to boost online sales and strengthen its digital presence

✏️
Solution

I led a team to design a user-friendly e-commerce platform, focusing on streamlined navigation and improved product discovery for a seamless shopping experience

🏆
Result

$350K in revenue in the first quarter, driving significant growth for the brand

Expertise

How I help you win

How I help you win

How I help you win

Strategic Design

Together, we’ll align design with your business goals to create lasting value, from retail innovation to scalable digital solutions.

Strategic Design

Together, we’ll align design with your business goals to create lasting value, from retail innovation to scalable digital solutions.

Strategic Design

Together, we’ll align design with your business goals to create lasting value, from retail innovation to scalable digital solutions.

User-Centric Design

I design experiences that your users will love—grounded in deep research and data-driven insights, using methodologies like Design Thinking, A/B testing, and usability testing to ensure every design decision aligns with user needs and business goals.

User-Centric Design

I design experiences that your users will love—grounded in deep research and data-driven insights, using methodologies like Design Thinking, A/B testing, and usability testing to ensure every design decision aligns with user needs and business goals.

User-Centric Design

I design experiences that your users will love—grounded in deep research and data-driven insights, using methodologies like Design Thinking, A/B testing, and usability testing to ensure every design decision aligns with user needs and business goals.

Scalable Systems

We’ll build scalable design systems that ensure consistency and efficiency from MVP to full product launch, helping your product grow while maintaining a cohesive user experience.

Scalable Systems

We’ll build scalable design systems that ensure consistency and efficiency from MVP to full product launch, helping your product grow while maintaining a cohesive user experience.

Scalable Systems

We’ll build scalable design systems that ensure consistency and efficiency from MVP to full product launch, helping your product grow while maintaining a cohesive user experience.

Agile Innovation

I stay ahead of the curve so you do too. Whether it’s AI or rapid prototyping, we move fast, test early, and deliver future-proof products that drive real value.

Agile Innovation

I stay ahead of the curve so you do too. Whether it’s AI or rapid prototyping, we move fast, test early, and deliver future-proof products that drive real value.

Agile Innovation

I stay ahead of the curve so you do too. Whether it’s AI or rapid prototyping, we move fast, test early, and deliver future-proof products that drive real value.

Collaborative Leadership

As a leader, I focus on empowering my team to do their best work. I believe in clear communication, transparency, and collaboration—because great design happens when everyone is aligned toward the same goal: results.

Collaborative Leadership

As a leader, I focus on empowering my team to do their best work. I believe in clear communication, transparency, and collaboration—because great design happens when everyone is aligned toward the same goal: results.

Collaborative Leadership

As a leader, I focus on empowering my team to do their best work. I believe in clear communication, transparency, and collaboration—because great design happens when everyone is aligned toward the same goal: results.

Process

From ideas into impact

From ideas into impact

From ideas into impact

Innovation requires more than just ideas—it needs clear outcomes and scalable systems. I create repeatable solutions that drive results.

Innovation requires more than just ideas—it needs clear outcomes and scalable systems. I create repeatable solutions that drive results.

Discover

We start by understanding your users and their context. Using methods like user interviews, data analysis, and journey mapping, we uncover pain points to ensure we’re solving the right problems—whether we’re designing digital products or reimagining customer experiences across industries like retail, fintech, and e-commerce.

Discover

We start by understanding your users and their context. Using methods like user interviews, data analysis, and journey mapping, we uncover pain points to ensure we’re solving the right problems—whether we’re designing digital products or reimagining customer experiences across industries like retail, fintech, and e-commerce.

Discover

We start by understanding your users and their context. Using methods like user interviews, data analysis, and journey mapping, we uncover pain points to ensure we’re solving the right problems—whether we’re designing digital products or reimagining customer experiences across industries like retail, fintech, and e-commerce.

Define

Next, we’ll set measurable goals that align with user needs and business objectives, creating a clear path forward.

Define

Next, we’ll set measurable goals that align with user needs and business objectives, creating a clear path forward.

Define

Next, we’ll set measurable goals that align with user needs and business objectives, creating a clear path forward.

Prototype

I lead rapid prototyping, allowing us to test and iterate quickly. This agile process minimizes risk and ensures solutions are ready for development.

Prototype

I lead rapid prototyping, allowing us to test and iterate quickly. This agile process minimizes risk and ensures solutions are ready for development.

Prototype

I lead rapid prototyping, allowing us to test and iterate quickly. This agile process minimizes risk and ensures solutions are ready for development.

Test

We test prototypes with real users, refining designs based on feedback and key performance indicators (KPIs) to ensure they align with both user and business goals.

Test

We test prototypes with real users, refining designs based on feedback and key performance indicators (KPIs) to ensure they align with both user and business goals.

Test

We test prototypes with real users, refining designs based on feedback and key performance indicators (KPIs) to ensure they align with both user and business goals.

Refine

Using insights from testing, we optimize usability and performance, making sure the final product is polished and ready for launch.

Refine

Using insights from testing, we optimize usability and performance, making sure the final product is polished and ready for launch.

Refine

Using insights from testing, we optimize usability and performance, making sure the final product is polished and ready for launch.

Launch

I work closely with development teams to ensure a smooth product launch. From MVP to full-scale deployment, the product will align with market demands and business goals.

Launch

I work closely with development teams to ensure a smooth product launch. From MVP to full-scale deployment, the product will align with market demands and business goals.

Launch

I work closely with development teams to ensure a smooth product launch. From MVP to full-scale deployment, the product will align with market demands and business goals.

Iterate

The process doesn’t stop at launch. We continuously gather feedback and data to keep improving the product. This keeps it aligned with market changes, maximizing return on investment (ROI).

Iterate

The process doesn’t stop at launch. We continuously gather feedback and data to keep improving the product. This keeps it aligned with market changes, maximizing return on investment (ROI).

Iterate

The process doesn’t stop at launch. We continuously gather feedback and data to keep improving the product. This keeps it aligned with market changes, maximizing return on investment (ROI).

This process goes beyond design—it’s about creating
experiences people genuinely love.

This process goes beyond design—it’s about creating
experiences people genuinely love.

This process goes beyond design—it’s about creating experiences people genuinely love.

Testimonials

What others are saying

What others are saying

What others are saying

7-Eleven

Tim's leadership was crucial during a period of significant growth. He streamlined our processes, improved efficiency, and fostered a collaborative, motivated team environment. His ability to support teams through growth and change left a lasting impact on both performance and work culture.

Kinya McDowell

Lead Experience Researcher

Citi

Tim garners respect through his knowledge, kindness, and effectiveness as both a designer and communicator. He has a great pulse on the wider UX community and bolsters any team's discipline with intentional leadership and communication.

Rolf Nelson

Product Design Leader

Fossil Group

Tim’s attention to detail and methodical approach to design are rare and genuine. He creates thoughtful, unique solutions while fostering inclusivity and collaboration. As a leader, Tim leaves behind organized, curated work that makes life easier for everyone involved.

Lori Massey

Creative Director

Mission

I’m here to make a difference

I’m here to make a difference

I’m here to make a difference

I inspire innovation and empower teams with kindness. Together, we push boundaries and make a real impact for your users and your business.

I inspire innovation and empower teams with kindness. Together, we push boundaries and make a real impact for your users and your business.

Ready to make it real?

Let’s create designs that connect—and deliver results that speak for themselves.

hello@timothyingram.com

Ready to make it real?

Let’s create designs that connect—and deliver results that speak for themselves.

hello@timothyingram.com

Ready to make it real?

Let’s create designs that connect—and deliver results that speak for themselves.

hello@timothyingram.com

© 2024 Timothy Ingram

© 2024 Timothy Ingram

© 2024 Timothy Ingram