Timothy Ingram
Creating designs that don’t just look good—they work.
Creating designs that don’t just look good—they work.
I’m here to guide your team with transparency,
empathy, and a laser focus on growth.
I’m here to guide your team with transparency,
empathy, and a laser focus on growth.
About
About
About
I turn vision into results. It’s not just about looks—it’s about outcomes that matter.
I turn vision into results. It’s not just about looks—it’s about outcomes that matter.
From boosting 7-Eleven’s efficiency and saving $47M to streamlining Citi’s application process for a 25% efficiency jump, I lead teams to craft impactful solutions that drive business success.
From boosting 7-Eleven’s efficiency and saving $47M to streamlining Citi’s application process for a 25% efficiency jump, I lead teams to craft impactful solutions that drive business success.
Case Studies
Here’s a glimpse of what a strategic, user-centered approach has achieved.
Here’s a glimpse of what a strategic, user-centered approach has achieved.
Retail
Retail
7-Eleven
Revolutionizing Retail
⚠️
Challenge
Checkout lines were slowing down the customer experience, and 7-Eleven needed a solution to streamline operations
✏️
Solution
Using user-centered design and iterative prototyping, we developed smart checkout systems that eliminated long lines and optimized efficiency
🏆
Result
Over $47 million in savings and millions of transactions processed seamlessly
7-Eleven
Revolutionizing Retail
⚠️
Challenge
Checkout lines were slowing down the customer experience, and 7-Eleven needed a solution to streamline operations
✏️
Solution
Using user-centered design and iterative prototyping, we developed smart checkout systems that eliminated long lines and optimized efficiency
🏆
Result
Over $47 million in savings and millions of transactions processed seamlessly
Citi
Streamlining Global Banking
⚠️
Challenge
The application process was slow, leading to customer frustration and lost opportunities
✏️
Solution
Through design thinking and rapid prototyping, we reimagined the application process—making it faster and easier for customers to complete
🏆
Result
A 25% increase in efficiency, higher submission rates, and more deposits
Citi
Streamlining Global Banking
⚠️
Challenge
The application process was slow, leading to customer frustration and lost opportunities
✏️
Solution
Through design thinking and rapid prototyping, we reimagined the application process—making it faster and easier for customers to complete
🏆
Result
A 25% increase in efficiency, higher submission rates, and more deposits
Citi
Streamlining Global Banking
⚠️
Challenge
The application process was slow, leading to customer frustration and lost opportunities
✏️
Solution
Through design thinking and rapid prototyping, we reimagined the application process—making it faster and easier for customers to complete
🏆
Result
A 25% increase in efficiency, higher submission rates, and more deposits
FinTech
FinTech
FinTech
E-Commerce
E-Commerce
E-Commerce
Fossil Group
Elevating E-Commerce
⚠️
Challenge
Fossil needed to boost online sales and strengthen its digital presence
✏️
Solution
I led a team to design a user-friendly e-commerce platform, focusing on streamlined navigation and improved product discovery for a seamless shopping experience
🏆
Result
$350K in revenue in the first quarter, driving significant growth for the brand
Fossil Group
Elevating E-Commerce
⚠️
Challenge
Fossil needed to boost online sales and strengthen its digital presence
✏️
Solution
I led a team to design a user-friendly e-commerce platform, focusing on streamlined navigation and improved product discovery for a seamless shopping experience
🏆
Result
$350K in revenue in the first quarter, driving significant growth for the brand
Fossil Group
Elevating E-Commerce
⚠️
Challenge
Fossil needed to boost online sales and strengthen its digital presence
✏️
Solution
I led a team to design a user-friendly e-commerce platform, focusing on streamlined navigation and improved product discovery for a seamless shopping experience
🏆
Result
$350K in revenue in the first quarter, driving significant growth for the brand
Expertise
Strategic Design
Together, we’ll align design with your business goals to create lasting value, from retail innovation to scalable digital solutions.
Strategic Design
Together, we’ll align design with your business goals to create lasting value, from retail innovation to scalable digital solutions.
Strategic Design
Together, we’ll align design with your business goals to create lasting value, from retail innovation to scalable digital solutions.
User-Centric Design
I design experiences that your users will love—grounded in deep research and data-driven insights, using methodologies like Design Thinking, A/B testing, and usability testing to ensure every design decision aligns with user needs and business goals.
User-Centric Design
I design experiences that your users will love—grounded in deep research and data-driven insights, using methodologies like Design Thinking, A/B testing, and usability testing to ensure every design decision aligns with user needs and business goals.
User-Centric Design
I design experiences that your users will love—grounded in deep research and data-driven insights, using methodologies like Design Thinking, A/B testing, and usability testing to ensure every design decision aligns with user needs and business goals.
Scalable Systems
We’ll build scalable design systems that ensure consistency and efficiency from MVP to full product launch, helping your product grow while maintaining a cohesive user experience.
Scalable Systems
We’ll build scalable design systems that ensure consistency and efficiency from MVP to full product launch, helping your product grow while maintaining a cohesive user experience.
Scalable Systems
We’ll build scalable design systems that ensure consistency and efficiency from MVP to full product launch, helping your product grow while maintaining a cohesive user experience.
Agile Innovation
I stay ahead of the curve so you do too. Whether it’s AI or rapid prototyping, we move fast, test early, and deliver future-proof products that drive real value.
Agile Innovation
I stay ahead of the curve so you do too. Whether it’s AI or rapid prototyping, we move fast, test early, and deliver future-proof products that drive real value.
Agile Innovation
I stay ahead of the curve so you do too. Whether it’s AI or rapid prototyping, we move fast, test early, and deliver future-proof products that drive real value.
Collaborative Leadership
As a leader, I focus on empowering my team to do their best work. I believe in clear communication, transparency, and collaboration—because great design happens when everyone is aligned toward the same goal: results.
Collaborative Leadership
As a leader, I focus on empowering my team to do their best work. I believe in clear communication, transparency, and collaboration—because great design happens when everyone is aligned toward the same goal: results.
Collaborative Leadership
As a leader, I focus on empowering my team to do their best work. I believe in clear communication, transparency, and collaboration—because great design happens when everyone is aligned toward the same goal: results.
Process
Innovation requires more than just ideas—it needs clear outcomes and scalable systems. I create repeatable solutions that drive results.
Innovation requires more than just ideas—it needs clear outcomes and scalable systems. I create repeatable solutions that drive results.
Discover
We start by understanding your users and their context. Using methods like user interviews, data analysis, and journey mapping, we uncover pain points to ensure we’re solving the right problems—whether we’re designing digital products or reimagining customer experiences across industries like retail, fintech, and e-commerce.
Discover
We start by understanding your users and their context. Using methods like user interviews, data analysis, and journey mapping, we uncover pain points to ensure we’re solving the right problems—whether we’re designing digital products or reimagining customer experiences across industries like retail, fintech, and e-commerce.
Discover
We start by understanding your users and their context. Using methods like user interviews, data analysis, and journey mapping, we uncover pain points to ensure we’re solving the right problems—whether we’re designing digital products or reimagining customer experiences across industries like retail, fintech, and e-commerce.
Define
Next, we’ll set measurable goals that align with user needs and business objectives, creating a clear path forward.
Define
Next, we’ll set measurable goals that align with user needs and business objectives, creating a clear path forward.
Define
Next, we’ll set measurable goals that align with user needs and business objectives, creating a clear path forward.
Prototype
I lead rapid prototyping, allowing us to test and iterate quickly. This agile process minimizes risk and ensures solutions are ready for development.
Prototype
I lead rapid prototyping, allowing us to test and iterate quickly. This agile process minimizes risk and ensures solutions are ready for development.
Prototype
I lead rapid prototyping, allowing us to test and iterate quickly. This agile process minimizes risk and ensures solutions are ready for development.
Test
We test prototypes with real users, refining designs based on feedback and key performance indicators (KPIs) to ensure they align with both user and business goals.
Test
We test prototypes with real users, refining designs based on feedback and key performance indicators (KPIs) to ensure they align with both user and business goals.
Test
We test prototypes with real users, refining designs based on feedback and key performance indicators (KPIs) to ensure they align with both user and business goals.
Refine
Using insights from testing, we optimize usability and performance, making sure the final product is polished and ready for launch.
Refine
Using insights from testing, we optimize usability and performance, making sure the final product is polished and ready for launch.
Refine
Using insights from testing, we optimize usability and performance, making sure the final product is polished and ready for launch.
Launch
I work closely with development teams to ensure a smooth product launch. From MVP to full-scale deployment, the product will align with market demands and business goals.
Launch
I work closely with development teams to ensure a smooth product launch. From MVP to full-scale deployment, the product will align with market demands and business goals.
Launch
I work closely with development teams to ensure a smooth product launch. From MVP to full-scale deployment, the product will align with market demands and business goals.
Iterate
The process doesn’t stop at launch. We continuously gather feedback and data to keep improving the product. This keeps it aligned with market changes, maximizing return on investment (ROI).
Iterate
The process doesn’t stop at launch. We continuously gather feedback and data to keep improving the product. This keeps it aligned with market changes, maximizing return on investment (ROI).
Iterate
The process doesn’t stop at launch. We continuously gather feedback and data to keep improving the product. This keeps it aligned with market changes, maximizing return on investment (ROI).
This process goes beyond design—it’s about creating experiences people genuinely love.
Testimonials
7-Eleven
Tim's leadership was crucial during a period of significant growth. He streamlined our processes, improved efficiency, and fostered a collaborative, motivated team environment. His ability to support teams through growth and change left a lasting impact on both performance and work culture.
Kinya McDowell
Lead Experience Researcher
Citi
Tim garners respect through his knowledge, kindness, and effectiveness as both a designer and communicator. He has a great pulse on the wider UX community and bolsters any team's discipline with intentional leadership and communication.
Rolf Nelson
Product Design Leader
Fossil Group
Tim’s attention to detail and methodical approach to design are rare and genuine. He creates thoughtful, unique solutions while fostering inclusivity and collaboration. As a leader, Tim leaves behind organized, curated work that makes life easier for everyone involved.
Lori Massey
Creative Director
Mission
I inspire innovation and empower teams with kindness. Together, we push boundaries and make a real impact for your users and your business.
I inspire innovation and empower teams with kindness. Together, we push boundaries and make a real impact for your users and your business.
Ready to make it real?
Let’s create designs that connect—and deliver results that speak for themselves.
hello@timothyingram.com
Let’s create designs that connect—and deliver results that speak for themselves.
hello@timothyingram.com
Ready to make it real?
Let’s create designs that connect—and deliver results that speak for themselves.
hello@timothyingram.com